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M E M O R A N D U M

TO:                        High Country Propane Customers

DATE:                  June 1, 2021

SUBJECT:            Coronavirus/COVID-19 Preparedness

High Country Propane continues to closely monitor the coronavirus/COVID-19 (“COVID19”) situation.

At this time, we are considered an essential business and as such will continue to support our customers.

High Country Propane is prepared for crisis situations and has in place a business continuity plan along with incident response plans to address crisis situations if they arise.

Specifically, in relation to COVID19, High Country Propane continues to monitor and follow the CDC guidelines and is engaged in an active protocol of prevention, monitoring, and preparedness which includes the following:

Prevention:

  • Strict reporting requirements for all High Country Propane employees regarding travel and potential exposure followed by appropriate quarantine action.

Monitoring:

  • Strict reporting requirements for all High Country Propane employees regarding travel and potential exposure followed by appropriate quarantine action.

Preparedness:

  • Strict reporting requirements for all High Country Propane employees regarding travel and potential exposure followed by appropriate quarantine action.

High Country Propane management will continue to closely monitor this situation and respond appropriately to ensure the safety of our workforce and the continuity of our operations.

There will be a designated drop box outside the office or slot in the front door if you would like to drop off a payment or other paperwork to the local office.

Please remember payments, delivery or service requests or other billing inquires can be done by one of the following ways:

1. Over the phone (click here for our office contact info)

2. Via your computer or smartphone (click here to send a request for help).

3. On our website www.HighCountryPropane.com/My Account.

We appreciate your understanding during this time. We must keep the safety of our customers as well as our employees our #1 priority.

Thank you,
High Country Propane

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